It sounds like psycho-babble and it isn't proper grammar to start a sentence with the word "I" but it's the best piece of communication advice I've ever learned. Often the exchange of words acts like a pile of pancakes - one person saying something on top of what someone else said. Has anyone even heard the other or were they each so busy preparing what they were going to say next? That's usually what happens. People think that if they say something, it does something. I think saying something is dependent upon how it's presented and how it's heard. So how can we say things so that the other person will listen ? How can we say something so that the other person can hear our intent ? I think it all boils down to the word "I". One of my favorite answers that can't be argued with is "I'm uncomfortable with that" . It's benign, non-judgemental and places ownership on you. You probably wouldn't be surprised at how man
Observations and Encouragement to Live Well in Everyday Life